How do we collect, use, store, and safeguard your data?

When you register, or attempt to register or make a purchase, we collect the following types of Personal Data.

• Account Information such as your name, email address, and password
• Payment Information such as your billing address, phone number, credit card, debit card or other payment method

When you use our services and/or features, we collect the following types of Personal Data:

• Account Information such as your name, email address, and password
• Payment Information such as your billing address, phone number, credit card, debit card or other payment method

We collect Personal Data from the following sources:

From You. You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide, for example, when you:

• Create an account or purchase products on our website;
• Use our products or services;
• Create content through our products or services;
• Express interest in our products or services;
• Downloading software and/or our mobile application;
• Subscribe to our newsletter;
• Complete a voluntary market research survey;
• Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
• When you log in to our website via social media;

Automated technologies or interactions: As you interact with our website, we may automatically collect the following types of data (all as described above): Device Data about your equipment, Usage Data about your browsing actions and patterns, and Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets. We collect this data by using cookies, server logs and other similar technologies. Please see our Cookie section (below) for further details.

Third parties: We may receive Personal Data about you from various third parties, including:

• Account Information and Payment Information from another individual when they purchase a gift for you on our website;
• Device and Usage Data from third parties, including analytics providers such as Google;
• Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;
• Content from communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;
• Account Information and Payment Data from third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for the purposes of fraud prevention and detection and credit risk reduction; and
• Account Information, Payment Data, and Financial Data from providers of technical, payment and delivery services.

If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the “Contact us” section below.

 

When you visit our website and/or mobile application, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

 

We may receive your Personal Data from third parties such as companies subscribing to Your company services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at Your company (contact details below).

 

Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.

 

We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.

 

Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.

 

We will share your Personal Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.

 

We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.

 

We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the “Contacting us” section below.

 

Retention and Deletion

We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.

 

How do we keep your data safe?

We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.

 

Children's Privacy

We do not knowingly collect Personal Data from children under the age of 16 Years.

 

We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you agree that you accept our Privacy Policy.

By registering, participating, and attending any of our training/games, you agree to adhere to the Player and Parent Code of Conduct.

 

PLAYERS

• Be on time for all training and games. It is recommended to be at the venue 10 minutes your scheduled training/games unless you are given a call time.
• Respect your coach and officials and follow instructions given at all times.
• Respect your fellow team members, opposition teams and supporters.
• Respect referees and other officials and DO NOT argue with them.
• Be positive and supportive of your team members.
• Players are NOT TO intimidate opposition players either verbally or physically.
• Players to shake hands with opponents, coaches and officials at conclusion of every game.

 

PARENTS

• Parents must not coach from the sidelines during training/games.
• Parents should not criticise their child on any part of their game. Leave this to the coaches to avoid confusion and significantly impacting the player's confidence.
• Be your child's best fan and supporter. Love them unconditionally whether they perform to the best of their abilities or not.
• On transporting your child home, please be supporting and always focus on the positive aspects of his game. Be honest but gentle with your feedback on your child's performance.
• Develop a responsibility in your child to pack his own gear, and bring along his water bottle and ball.
• Respect the facilities and any staff member.
• Do not criticise your child’s coach to your child or other parents. If you are not happy with the coach, you should raise the issue with the coach directly.
• Help your players to focus on the performance and not the result. Winning is not as important as the performance.
• Support all the players training and playing during games. Do not criticise any player.
• Do not criticise the opponents, their parents, coaches or the referee.

 

Please Note: Any breach of the above code of conduct by players, parents, and officials will be dealt with. Maharlika Sports reserves the right to refuse any player, parent, or officials from joining/participatng/attending any of the training/games if any of the code of conduct is breached.

Our teams competing at the Hills Basketball Association competitions should adhere to the Zero Tolerance Policy the association is implementing.

Please refer to the policy in this page.

 

Any breach of this policy will not be tolerated by Maharlika Sports and will result in removal from the team without refunds. 

As we have teams in various competitions. Please ensure that you are familiar with the competition by-laws for the respective competitions you are playing into. 

• HBA Policies & Procedure
• HKBA Rules & By-laws

Purpose: 

To ensure that all players and families understand the importance of timely payment for participation in our programs (competitions and training). This policy aims to maintain the financial health of the club and ensure equitable access to resources for all players.

 

Policy Statement:

All players must have their competition and training fees and any outstanding balances paid in full before participating in practices and games. This includes but is not limited to:

• Competition fees (including team entry fees, court hire, game fees, coaching fees, and admin fees)
• Training fees (including court hire, insurance fees, coaching fees, and admin fees)
• Uniform fees
• Player registration fees

 

Procedure:

1. Payment Deadline: All fees must be paid by the specified deadline outlined during the registration process. Families will receive reminders as the deadline approaches.
2. Account Status: Players with unpaid balances will be placed on a “not eligible” list until the account is settled. Parents or guardians will be notified of any outstanding payments via email, text message or phone.
3. Participation Restrictions: Players on the “not eligible” list will not be allowed to participate in:
   • Practices
   • Games
   • Tournaments
   • Other club activities
4. Resolution of Balances: If a family is experiencing financial difficulties, we encourage open communication with the club administration. We may offer payment plans on a case-by-case basis.
5. Reinstatement: Once all payments are received, the player will be reinstated to the team and will be eligible to participate in all club activities.

 

Conclusion:

We appreciate your understanding and cooperation with this policy. Our goal is to foster a fair and supportive environment for all players, ensuring that we can continue to provide high-quality programs and experiences.

 

If you have any questions or concerns regarding this policy, please do not hesitate to reach out.